Triage Appointments Update

After reviewing our patient’s feedback, we have agreed to remove the online triaging system. As of Monday the 4th of July, all patients need to call the surgery at 8 am to request an on-the-day appointment. For any routine appointments, please get in touch with the surgery from 11 am for these to be booked.

To support this new transition, our practice will go live with a new telephone system from the 8th of July. The new system will provide our patients with more flexibility and much shorter waiting times.

Please bear with us while we are implementing this new system and training the team over the following weeks.

All administrative requests will still be able to be submitted on the appropriate forms on our website.